The lectures were interesting and very helpful to me in the aspect that they made me think and review how I communicate with people. The course gave me a new insight on how to approach, communicate, react, and adjust my behavior when communicating with individuals. I was actually very pleased with the amount of information that I was able to retain, and plan to use the concepts learned in my daily life with my family as well as in my work environment. I would highly recommend this course to my family, friends, and co-workers.