Interpersonal Communication and Conflict Management

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Level: AdvancedNumber of Lessons: 24Avg. Length: 30 Min.Time Required: 24 Hours MinimumCourse Code: ML502
Course
Materials
Objectives
Professor
Reviews (11)

Organizational communication is a powerful tool for either construction or destruction. In this course, learners discover biblical principles of interpersonal communication and conflict management in human relationships. The course gives attention to communication models, self-concept, nonverbal messages, stress, and strategies that assist Christian leaders in developing interpersonal communication skills. In addition, the course focuses on the nature of conflict, how to identify common styles of conflict management, and how to manage conflict acceptably and productively.

Legacy Collection
This course is part of a collection of courses taught by world-class evangelical professors from across the globe on a variety of topics. The lessons are presented on an intermediate to college or seminary level and provide a wealth of information for those who want to dig deeper into their faith. Select courses in the collection are from the Institute of Theological Studies (ITS), which was acquired by Our Daily Bread University.

Objectives

  1. Understand the nature of communication and how it works in both interpersonal and organizational context.
  2. Have improved listening skills with respect to both superiors and subordinates.
  3. Be able to describe and explain self-concept and how it relates to various aspects of the communication process.
  4. Be able to implement effective communication in such leadership functions as recruitment, training and supervision.
  5. Have a clearer understanding of the nature of conflict.
  6. Have a better understanding of the biblical teaching on conflict and its management.
  7. Be able to identify common styles individuals employ in managing conflict.
  8. Be able to recognize and utilize acceptable conflict management strategies.
Professor
Kenneth O. Gangel, PhD (1935-2009)
  • Mercy College, LittD
  • University of Missouri, PhD
  • Concordia Seminary, STM
  • Fuller Theological Seminary, MA
  • Grace Theological Seminary, MDiv
  • Taylor University, BA

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Professor
Samuel Canine, PhD
  • Bowling Green State University, MA and PhD
  • Dallas Theological Seminary, ThM
  • Cedarville College, BA

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Course Content

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Lesson One
Lesson Two
Lesson Three
Lesson Four
Lesson Five
Lesson Six
Lesson Seven
Lesson Eight
Lesson Nine
Lesson Ten
Lesson Eleven
Lesson Twelve
Lesson Thirteen
Lesson Fourteen
Lesson Fifteen
Lesson Sixteen
Lesson Seventeen
Lesson Eighteen
Lesson Nineteen
Lesson Twenty
Lesson Twenty-One
Lesson Twenty-Two
Lesson Twenty-Three
Lesson Twenty-Four
Course Wrap-Up

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